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Top 10 Knowledge Management Solution Providers 2016

The media and entertainment industry is constantly undergoing digital revolution. The massive inflow of content sponsored by this revolution is calling for new approaches to development, distribution, operations, and monetization. It is essential for the companies to have adequate information and knowledge about the various data resources to effectively manage and channelize the content. This paves way for Knowledge Management (KM) tools that allow media and entertainment companies to realize the true worth of their existing resources, support the decision-making processes, and logically advance knowledge resources.

Company Logo Company Name Company Description
Aptean Aptean helps large customer service and support companies fix customer issues quickly, precisely, and cost-effectively with exceptional scalability
ArborSys Group Provides knowledge management solution to assist organizations in producing customized content on demand for an ever-growing assortment of formats and delivery channels
Cipher Systems Provides consulting services and technology solutions in competitive intelligence and corporate strategies
ComAround Facilitates cloud-based knowledge management solution to help ITSM and customer support organizations streamline and enhance support delivery with relevant knowledge
KMS lighthouse The next generation provider of multi-channel customer knowledge solutions which helps in transforming customer engagement into sales
Knosys An enterprise grade knowledge management software platform that transforms data into useable knowledge for large customer service and support organizations
Knowledge Powered Solutions Provides customer-specific and feasible knowledge management system to escalate internal and external customer service delivery
Nuxeo A provider of open source content management platform to run content-centric business applications
RightAnswers Provider of cloud-based knowledge management, web and mobile self-service and social knowledge solutions
Transversal Provides a new generation of knowledge solutions for businesses to delight customers in a world